Refund policy
Absolutely. Since you’re setting up the Punjabros.com Shopify policies, here are ready-to-paste versions. Replace any bracketed information before publishing.
1. Terms of Service
OVERVIEW
This website is operated by Punjabros. Throughout the site, the terms “we,” “us,” and “our” refer to Punjabros. By visiting Punjabros.com and/or purchasing something from us, you agree to these Terms of Service.
ONLINE STORE TERMS
By using our website, you confirm that you are legally permitted to use our services and purchase products in your jurisdiction. You may not use our products or website for any unlawful or unauthorized purpose.
PRODUCTS AND PRICING
We make reasonable efforts to display product descriptions, images, colors, prices, and availability accurately. Actual colors may vary depending on your device or screen.
Prices and product availability may change without notice. We reserve the right to correct errors in product information, pricing, promotions, or availability.
ORDERS
We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including suspected fraud, pricing errors, inventory problems, or violations of these Terms.
If we cancel an order after payment has been processed, the applicable amount will be refunded.
PAYMENTS
Customers agree to provide accurate and current billing, shipping, and payment information when placing an order.
Payments are processed through the payment methods displayed during checkout.
SHIPPING
Shipping times displayed on our website are estimates unless expressly stated otherwise. Delivery times can be affected by carriers, weather, holidays, customs, and other circumstances outside our reasonable control.
Please review our Shipping Policy for additional information.
RETURNS AND REFUNDS
Returns and refunds are subject to our Return and Refund Policy. Customers should review that policy before making a purchase.
THIRD-PARTY SERVICES
Our store may use third-party providers for services such as payment processing, shipping, analytics, and order fulfillment. Their services may be governed by their own terms and policies.
INTELLECTUAL PROPERTY
Unless otherwise indicated, Punjabros branding and original website content may not be copied, reproduced, or commercially used without authorization. Third-party trademarks and product names remain the property of their respective owners.
PROHIBITED USES
You may not use our website to engage in unlawful activity, transmit malicious software, interfere with the operation or security of the website, attempt unauthorized access, or violate the rights of others.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time. The current version will be posted on this website.
CONTACT
Questions regarding these Terms of Service can be sent to:
Punjabros
Website: Punjabros.com
Email: s.singh67623@gmail.com
2. Shipping Policy
Order Processing
Orders are processed after payment is successfully confirmed. Processing times may vary depending on the product, inventory location, supplier, and order volume.
Shipping Times
Estimated delivery times are displayed during checkout or on applicable product pages when available.
Some Punjabros products may be fulfilled from different warehouses or fulfillment partners. Therefore, products from the same order may arrive in separate packages and at different times.
Delivery estimates are not guaranteed. Carrier delays, severe weather, holidays, customs processing, and other circumstances outside our reasonable control may affect delivery.
Shipping Costs
Applicable shipping charges will be displayed at checkout before you complete your purchase.
Order Tracking
When tracking information is available, customers may receive a shipping confirmation containing tracking details.
Please allow time for the carrier's tracking system to update after shipment.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address. If you notice an error in your shipping information, contact us as soon as possible at s.singh67623@gmail.com.
We cannot guarantee that an address can be changed after an order has entered processing or has been shipped.
Lost or Damaged Packages
If your order arrives damaged, contains the wrong product, or appears to have been lost during delivery, contact us with your order information so we can investigate the issue.
International Orders
International orders, when offered, may be subject to customs duties, taxes, import fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, customers may be responsible for applicable charges.
Contact
For shipping questions:
Punjabros
Website: Punjabros.com
Email: s.singh67623@gmail.com
3. Contact Information
Punjabros Customer Support
We’re here to help with questions about products, orders, shipping, returns, refunds, or your shopping experience.
Website: Punjabros.com
Email: s.singh67623@gmail.com
When contacting us about an existing order, please include your order number and the email address used to place your order so we can assist you more efficiently.
For damaged or incorrect products, please include photographs when possible.
Business mailing/return address:
s.singh67623@gmail.com